Contact Seymour Water Restoration

What's safe to do before the crew shows up in Seymour?

Work through these steps in order, starting with safety, and call as soon as the water stops spreading.

• Unplug nearby electronics only if the outlet and the floor around it are dry, and leave anything sitting in water where it is until the power is off.
• If the water is coming from a pipe or an appliance, close the nearest shutoff valve or the main valve for the house.
• If water is coming up through a floor drain, treat it as sewage and keep people and pets out of it until the crew checks it.
• If water is coming in from outside after a storm, stay out of moving water and keep track of where it's entering so you can show the crew.
• After a hard freeze, check exterior walls and the garage for wet spots before you turn the water back on.
• Pick up anything that can wick water, like curtains touching the floor or boxes stored low. Small items are easiest to save if they come out early.
• The EPA's mold and moisture guide says water damaged areas and items should be dried within 24 to 48 hours to prevent mold growth, so it's worth calling as soon as the water is under control.
• If you plan to file with your insurance company, check your policy's notice rules and read the Indiana Department of Insurance claim tips before you make permanent repairs.

What will we ask when you call about water damage in Seymour?

You don't need everything figured out before you call, and these are the details the team will ask about.

• Where the water is coming from, and whether it's still running.
• What the water looks and smells like, which tells the crew whether it's clean or contaminated.
• Whether water is under the house in the crawl space as well as inside.
• Whether this happened overnight or in the last hour.
• Roughly when the house was built. Much of Seymour went up in the 1940s to 1990s, and the age points the crew toward likely trouble spots.
• Whether you're in a condo or townhome, and if a neighbor's unit is also wet.
• Whether you've called your insurance company yet, and either answer is fine.

It's fine to guess on any of these, and the crew will confirm the details on site.

What does the first visit look like?

Their first job is the source. Once the leak or backup is stopped and the power is safe, they move on to how far the water went.

Water usually reaches farther than the wet spot you can see. The crew traces it with meters and takes the damage photos that go into your photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

You'll see the photo report and the readings, and the crew will explain what they found so you can decide with your insurance company.

The drying plan follows the readings. Equipment stays until the meters show the materials are dry, and the crew checks progress along the way.

Which details about Seymour homes help the crew plan?

Seymour has homes from the 1940s to 1990s, so the plumbing varies a lot from street to street. Tell us roughly when yours was built. The mix in Seymour includes Victorian, Craftsman, bungalow and ranch homes. You'll find full basements and crawl spaces around town, and the crew plans the drying differently for each. Homes near the White River and the East Fork White River can take on groundwater or surface water after long rains, which the crew handles differently from a pipe leak. Older homes in the area can still have galvanized supply lines, which corrode and narrow over time. Tell the person who answers what you know, and the crew will take it from there.

Where does the Seymour number take calls from?

The Seymour crew covers these neighborhoods:

• North Walnut Street Historic District · built mostly in the 1880s to 1920s, basements are common
• Historic Downtown / Seymour Commercial Historic District · much of it from the 1870s to 1940s, most with basements
• Seymour East · homes from the 1970s to 1990s
• West Side / Airport Road Corridor · homes from the 1950s to 1970s, basements are common
• Freeman Field / North Seymour · built mostly in the 1960s to 2000s

We also take calls from nearby Brownstown, Crothersville and North Vernon. If you can't tell whether you're covered, call anyway, and the team will tell you on the phone whether a crew can reach your address. You can read more about water damage restoration in Seymour and basement flooding.

What do Seymour homeowners ask before they call?

Who's behind Seymour Water Restoration?

This page is powered by Indy Roof & Restoration, the company Aaron Christy started in 2018. The company has a BBB A+ rating and has been BBB Accredited since 2019, which you can check on its BBB profile.

It was named one of the 2025 Best Places to Work in Indiana in the small companies group. Aaron was a guest on FOX59's Indy Now in January 2026, talking about water restoration and how to protect your home. Calls to the number on this page reach the same team at any hour.